Tag Archives: TSA

Helping Customers and Community Fly!

At RDU, we love our customers. All of our customers. We also love and support the community around us. We’ve been excited to be a part of two projects recently that will improve the lives of those with physical challenges … Continue reading

Posted in Community, Customer Experience, Customer Service | Tagged , , , , | Leave a comment

Extra Service For Our Most Special Customers

For first time fliers and seasoned road warriors alike, flying can bring about a certain level of jitters. However, for those with the challenges of Autism, flying can bring about a level of stress that most of us simply can’t … Continue reading

Posted in Customer Experience | Tagged , , , | 3 Comments

Let’s Fly: RDU-London Gets an Upgrade

American Airlines is giving the RDU-London flight a major upgrade this summer. Continue reading

Posted in Let's Fly | Tagged , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Brushing Up On Hurricane Plans

Being more than two hours from the coast doesn’t mean that we’re out of reach from hurricanes. The infamous hurricanes Hazel and Fran along with Bonnie, Ernesto, Floyd and a few others have also paid the Research Triangle Region a … Continue reading

Posted in Weather Events | Tagged , , , , , , , , , , , , , , , | 2 Comments

Testifying Before Congress About Strengthening Airport Security

Last week, I had the privilege of visiting Capitol Hill to testify before the U.S. House of Representatives’ Committee on Homeland Security’s Subcommittee on Transportation. I had the opportunity to share about one of our top priorities: Airport Safety and … Continue reading

Posted in Community, Customer Service | Tagged , , , , , , , , , | 1 Comment