Tag Archives: Terminal 2

15 New Shops and Experiences Coming to Terminal 2

We’ve listened to you and we’re giving you 15 new reasons to pack an extra few minutes into your upcoming flight plans. Over the next 18 months, Terminal 2 is getting a retail store makeover and we guarantee you’re going … Continue reading

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On the Record: We would like to apologize

Tuesday, January 10 was not our finest day. It is really incredible the havoc three small pieces of computer hardware can cause.  We pride ourselves on connecting you to the people and places that matter most, efficiently and without disruption. … Continue reading

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RDU Global Entry Interviews Set September 21-23

Are you waiting on your Global Entry interview? U.S. Customs and Border Protection will be offering Global Entry Interviews at RDU from September 21-23, but there’s a catch! You must already be in the application process to potentially qualify for … Continue reading

Posted in Community, Customer Experience, General | Tagged , , , , | 44 Comments

New Tastes Coming To The South End of Terminal 2

RDU is ready to please you with fun new fare! While we kickoff design on 3 new eateries on the south end of Concourse D in Terminal 2, Starbucks® and the Tap Room (a bar and dining concept), will open … Continue reading

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Mobile Passport Control Will Save You Time at RDU

Do your upcoming travel plans include arriving at RDU nonstop from an international destination? If so, then you’ll likely re-enter the United States from our Federal Inspection Services Facility. A new free smartphone app is set to help make that … Continue reading

Posted in Air Service, Customer Experience, Customer Service | Tagged , , , , , , | 3 Comments