Tag Archives: experience

Mobile Passport Control Will Save You Time at RDU

Do your upcoming travel plans include arriving at RDU nonstop from an international destination? If so, then you’ll likely re-enter the United States from our Federal Inspection Services Facility. A new free smartphone app is set to help make that … Continue reading

Posted in Air Service, Customer Experience, Customer Service | Tagged , , , , , , | 2 Comments

We’re Improving RDU’s Parking Experience; Let Me Know What You Think

You park at Raleigh-Durham International Airport (RDU) for a variety of reasons. It could be for a business trip, a much-needed weekend escape or for a long-awaited vacation with friends or family. Whatever the reason, it’s my desire that you … Continue reading

Posted in Customer Experience | Tagged , , , , | 2 Comments

No Discrepancies: A Good Report On Safety

Day in and day out, there’s no greater commitment to you by RDU staff than to make sure that we are safe in everything we do.

Posted in Airport Development, General | Tagged , , , , | 1 Comment

May We Ask You A Question?

If you travel through RDU in the next few weeks, chances are you’ll be asked to take part in a survey about RDU.  If so, please do! Your answers could make a major impact on the future of your airport … Continue reading

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Five Things You Never Knew About Our Guest Services Ambassadors

From 5:30 a.m. to midnight each day, our full-time guest services team is on duty to ensure you have a great experience while traveling through RDU. They’re backed by a cadre of volunteers that allow us to serve you not … Continue reading

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