Category Archives: Customer Service

Helping Customers and Community Fly!

At RDU, we love our customers. All of our customers. We also love and support the community around us. We’ve been excited to be a part of two projects recently that will improve the lives of those with physical challenges … Continue reading

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Heads Up About ParkRDU Economy 3 Parking Improvements

Are you planning an end-of-summer vacation? Here’s a heads-up that may affect where you park at Raleigh-Durham International Airport before you jet off one last weekend getaway before the leaves start changing colors.

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Saluting World Class Service at RDU

World class service leaves us awestruck, speechless. Whether out loud or just to ourselves, a “Wow!” escapes our lips and forever resonates in our memories. At Raleigh-Durham International Airport, delivering world class service permeates every level of our organization – … Continue reading

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Mobile Passport Control Will Save You Time at RDU

Do your upcoming travel plans include arriving at RDU nonstop from an international destination? If so, then you’ll likely re-enter the United States from our Federal Inspection Services Facility. A new free smartphone app is set to help make that … Continue reading

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Be Zika Aware When Traveling This Summer

Guest Authors: Erick Nickens Jr., Durham County Government; Jennifer Heiss, Wake County Government The summer travel season has begun. As you pack your bags, remember to also be prepared to prevent mosquito bites while traveling.

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