Category Archives: Customer Service

Heads Up About ParkRDU Economy 3 Parking Improvements

Are you planning an end-of-summer vacation? Here’s a heads-up that may affect where you park at Raleigh-Durham International Airport before you jet off one last weekend getaway before the leaves start changing colors.

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Saluting World Class Service at RDU

World class service leaves us awestruck, speechless. Whether out loud or just to ourselves, a “Wow!” escapes our lips and forever resonates in our memories. At Raleigh-Durham International Airport, delivering world class service permeates every level of our organization – … Continue reading

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Mobile Passport Control Will Save You Time at RDU

Do your upcoming travel plans include arriving at RDU nonstop from an international destination? If so, then you’ll likely re-enter the United States from our Federal Inspection Services Facility. A new free smartphone app is set to help make that … Continue reading

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Be Zika Aware When Traveling This Summer

Guest Authors: Erick Nickens Jr., Durham County Government; Jennifer Heiss, Wake County Government The summer travel season has begun. As you pack your bags, remember to also be prepared to prevent mosquito bites while traveling.

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May We Ask You A Question?

If you travel through RDU in the next few weeks, chances are you’ll be asked to take part in a survey about RDU.  If so, please do! Your answers could make a major impact on the future of your airport … Continue reading

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