Category Archives: Customer Experience

A Doggone Better Parking Experience at RDU

This week, RDU, along with our trusty pal Patch, launched our Parking Preservation Project to improve ParkRDU Central.

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15 New Shops and Experiences Coming to Terminal 2

We’ve listened to you and we’re giving you 15 new reasons to pack an extra few minutes into your upcoming flight plans. Over the next 18 months, Terminal 2 is getting a retail store makeover and we guarantee you’re going … Continue reading

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On the Record: We would like to apologize

Tuesday, January 10 was not our finest day. It is really incredible the havoc three small pieces of computer hardware can cause.  We pride ourselves on connecting you to the people and places that matter most, efficiently and without disruption. … Continue reading

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RDU’s Top Holiday Travel Tips

More than 169,000 people are expected through RDU during Thanksgiving Week. The following travel tips will ensure your family’s holiday joy can take flight this season! View our Holiday Travel Guide for complete tips and information.

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Taking a Step Back to Move Forward with Confidence

An update: RDU Online Parking Reservations This past Spring, it was our great hope to roll out a new customer-friendly online parking reservation system to RDU travelers. Unfortunately, several significant software communication issues between our revenue control system (the system … Continue reading

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