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Category Archives: Customer Experience
This week, RDU, along with our trusty pal Patch, launched our Parking Preservation Project to improve ParkRDU Central.
We’ve listened to you and we’re giving you 15 new reasons to pack an extra few minutes into your upcoming flight plans. Over the next 18 months, Terminal 2 is getting a retail store makeover and we guarantee you’re going … Continue reading
Tuesday, January 10 was not our finest day. It is really incredible the havoc three small pieces of computer hardware can cause. We pride ourselves on connecting you to the people and places that matter most, efficiently and without disruption. … Continue reading
More than 169,000 people are expected through RDU during Thanksgiving Week. The following travel tips will ensure your family’s holiday joy can take flight this season! View our Holiday Travel Guide for complete tips and information.
An update: RDU Online Parking Reservations This past Spring, it was our great hope to roll out a new customer-friendly online parking reservation system to RDU travelers. Unfortunately, several significant software communication issues between our revenue control system (the system … Continue reading