Category Archives: Customer Experience

RDU Global Entry Interviews Set September 21-23

Are you waiting on your Global Entry interview? U.S. Customs and Border Protection will be offering Global Entry Interviews at RDU from September 21-23, but there’s a catch! You must already be in the application process to potentially qualify for … Continue reading

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New Tastes Coming To The South End of Terminal 2

RDU is ready to please you with fun new fare! While we kickoff design on 3 new eateries on the south end of Concourse D in Terminal 2, Starbucks® and the Tap Room (a bar and dining concept), will open … Continue reading

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Heads Up About ParkRDU Economy 3 Parking Improvements

Are you planning an end-of-summer vacation? Here’s a heads-up that may affect where you park at Raleigh-Durham International Airport before you jet off one last weekend getaway before the leaves start changing colors.

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Saluting World Class Service at RDU

World class service leaves us awestruck, speechless. Whether out loud or just to ourselves, a “Wow!” escapes our lips and forever resonates in our memories. At Raleigh-Durham International Airport, delivering world class service permeates every level of our organization – … Continue reading

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Mobile Passport Control Will Save You Time at RDU

Do your upcoming travel plans include arriving at RDU nonstop from an international destination? If so, then you’ll likely re-enter the United States from our Federal Inspection Services Facility. A new free smartphone app is set to help make that … Continue reading

Posted in Air Service, Customer Experience, Customer Service | Tagged , , , , , , | 3 Comments