The FTA team has been working for more than two years, absorbing the suggestions of all stakeholders and global best practices, to deliver seamless and proactive digital services.
Abdullah Al Bastaki, Executive Director of Information Technology at the Federal Tax Authority, Abdul Rahman Karji and Pankaj S Jain at GITEX Global, which concluded on Friday. – The attached photo
A visit to the FTA booth at the recently concluded GITEX Global was magical. The passion and warmth of the FTA employees was clearly visible. The FTA showcased its recently announced integrated platform, “Emaratax”. ‘Emaratax’ is a creative/mixture of ‘Emirates’ and ‘Taxes’.
The FTA team has been working for more than two years, absorbing suggestions from all stakeholders and global best practices, to deliver seamless and proactive digital services. The new platform comes with an equally convenient mobile app. The new platform will have more than 100 features that will be rolled out gradually over the next few months. One can easily feel the excitement, achievement and pride when the FTA team was explaining the features of the new platform to every visitor. Here are some of the main features of Emiratesex:
The current statute displays a list of only VAT returns that have been submitted by the taxpayer. If a taxpayer misses filing one or more VAT returns, it is difficult to determine if any, and how many VAT returns are pending.
New platform list below all pending VAT returns on one screen. One quick look will help taxpayers understand their compliance status and action points.
Taxpayers often face the difficult task of maintaining and comparing correspondence with tax authorities. Finding old correspondence becomes difficult whenever there is a change of official email ID or an employee leaves the organization.
The new platform will have a “Correspondence” section containing correspondence with the tax authorities.
One email ID for multiple companies
There was a general impression that a unique email ID is required to register each new company. Businesses with multiple businesses had to create multiple email IDs and then track each email ID for compliance with tax authorities.
The new platform is simpler to use and easy to understand for registering multiple companies with a single email ID. On a single screen, users can see all the registered entities with the option to select an entity to access the details.
The new platform will also contain a number of video tutorials explaining the specific features of the platform. The videos are placed in context with the respective feature that enhances the overall experience of the users. The content and explanations in the videos are sufficiently detailed and easy to understand.
This tutorial videos feature will particularly support startups, small and medium businesses (SMEs), and individual businesses to use the new platform.
To deliver a seamless digital experience, a key component is ensuring that the screen visuals and steps expected from the user are easy to understand. The new platform has made a paradigm shift in providing such a seamless experience.
Emaratax is evidence that tax authorities have been listening to stakeholders and acting on their concerns for more than two years. Ease of doing business has been a hallmark of the UAE, and Emaratax will be the gateway to the future of taxation in the country.
pankaj s. Jain is the Managing Director of AskPankaj Tax Advisors. For responses and inquiries, you can write to [email protected] The opinions expressed are his own and do not reflect the newspaper’s policy.