Tag Archives: website

Waxing Nostalgic About Terminal 1

People tell me all the time stories about the airport. How they used to come out here as children and watch planes take off. How they remember when you could park your car next to the building and walk straight … Continue reading

Posted in Airport Development, Community | Tagged , , , , , , , | 2 Comments

Our Top 5 Common Questions at RDU

It’s officially the holiday season at RDU.  With hundreds of thousands flying in and out of RDU over the next month, it’s also the season for questions about traveling through RDU. Our employees happily answer thousands each day. So which … Continue reading

Posted in Customer Experience, Customer Service | Tagged , , , , , , | Leave a comment

‘Tis The Day Before Thanksgiving

‘Tis the day before Thanksgiving at Raleigh-Durham International Airport “Travelers are arriving by the dozens,” we can easily report. Cars are finding parking in our garage is simply quite a breeze And, friends are dropping off loved ones at the … Continue reading

Posted in Customer Experience, RDU Staff | Tagged , , , , , , , , , , , , , , , , , , | 1 Comment

On The Edge of the Storm: RDU and Hurricane Sandy

Hurricane Sandy may be churning a couple of hundred miles east of Raleigh-Durham International Airport, but fortunately, the worst weather we’ve experienced has been a few gusts of wind and spotty rain. However, that doesn’t mean we’re not feeling the … Continue reading

Posted in Weather Events | Tagged , , , , , , | Leave a comment

Free Wi-Fi at RDU- How Listening Enabled Change

My job involves talking about RDU on social media. While I post about things happening at the airport, I also spend a lot of time “listening” to what our customers are saying. I see when you tag RDU in a … Continue reading

Posted in Customer Service | Tagged , , , , , , | Leave a comment