Tag Archives: TSA

Two Stories, One Commitment: Unparalleled Customer Service

From time to time, I’ll be sharing stories about employees at RDU who go way above and beyond the wording of their job descriptions to help our customers. These are the people who exemplify our mission, which is to deliver … Continue reading

Posted in RDU Staff, Customer Service | Tagged , , , , , , , , , , , , , , | 1 Comment

TSA Pre-check Arrives In March

For months, my friend has been asking me when RDU is going to get the Transportation Security Administration’s Pre-check program at RDU. He’s a road warrior for a Fortune 500 company and logs thousands of miles each year in the … Continue reading

Posted in Customer Experience | Tagged , , , , | 7 Comments