Tag Archives: Terminal 2

Air Service 101: Alliances and Codeshares

Today, there’s a flight getting ready to depart for Boston via Aer Lingus and a flight at the same time to Cincinnati on Air France.  Later today, we’ll have an El Al flight depart for New York-JFK and flights to … Continue reading

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The Fives: Inside The Ramp Tower

Anyone who travels to RDU regularly is familiar with the tall Air Traffic Control Tower that’s visible from just about anywhere at the airport. But, did you know there’s another tower that plays a crucial role in coordinating aircraft movements?  … Continue reading

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Volunteers Expand Our Customer Service Reach

As the Airport Authority’s Customer Relations Manager, taking exceptional care of our customers is constantly on my mind. I would love for us to have enough staff to individually greet and care for every person who walks into the terminal … Continue reading

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Two Stories, One Commitment: Unparalleled Customer Service

From time to time, I’ll be sharing stories about employees at RDU who go way above and beyond the wording of their job descriptions to help our customers. These are the people who exemplify our mission, which is to deliver … Continue reading

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Clearvision Brings a New TV Experience to RDU

The other day, I stopped in Hudson Aeromart in Terminal 2, grabbed a Neomonde wrap and found a place to sit at an empty gate. Then, I plopped down to watch TV. I had important research to do, and I … Continue reading

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