Tag Archives: staff

Drew Groth: RDU’s Employee of the Year

One of my hands-down, favorite parts of working at RDU is getting to work alongside the most talented, skilled and energetic people who work day in and day out here at the airport. Many of them you’ll never see. They … Continue reading

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Three Rings And A Tweet: A Lost and Found Story

Recently, a sentimental item left behind by a passenger in the parking garage was turned in at the RDU Information Desk. Lost items are a part of daily life at the airport, and the goal is always to reunite the … Continue reading

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A First Class Departure

American Airlines has given RDU many things over the years – hub status, non-stop service to London and Christina Deutsch.  Since landing in the mid-1980s with the start of hub service, Christina has become a fixture at the airport and … Continue reading

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Caring For Unexpected Guests

At 8:45pm on Friday, April 26, the pilot of WestJet Airlines Flight 8975 was high above North Carolina headed to Toronto from Cancun. He declared a medical emergency and requested to land at the nearest airport, which happened to be … Continue reading

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Two Stories, One Commitment: Unparalleled Customer Service

From time to time, I’ll be sharing stories about employees at RDU who go way above and beyond the wording of their job descriptions to help our customers. These are the people who exemplify our mission, which is to deliver … Continue reading

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