Tag Archives: american airlines

Caring For Unexpected Guests

Posted on May 17, 2013 by

At 8:45pm on Friday, April 26, the pilot of WestJet Airlines Flight 8975 was high above North Carolina headed to Toronto from Cancun. He declared a medical emergency and requested to land at the nearest airport, which happened to be … Continue reading →

Posted in Customer Service, RDU Staff | Tagged , , , , , , , , , , | 22 Comments

From Flurry to Fruition: New Routes Are In Place

Posted on April 18, 2013 by

RDU began 2013 with a flurry of new service announcements including increased service to Los Angeles and Denver, more options to reach Florida and the Newark area and, in June, to St. Louis. Here’s a recap of all the new … Continue reading →

Posted in Air Service | Tagged , , , , , , , , , , , , | 5 Comments

The Fives: Launching RDU-LAX Non-Stop Daily Service

Posted on April 3, 2013 by

On April 2, the Raleigh-Durham Airport Authority and Regional Transportation Alliance along with American Airlines celebrated the launch of non-stop daily service from RDU to Los Angeles International Airport.  Here are five views from the events as well as a … Continue reading →

Posted in Air Service, The Fives | Tagged , , , , , | 1 Comment

Spring Is In The Air

Posted on March 8, 2013 by

It may be a tired line, but Spring is in the air at RDU. While the temperature this morning was more winter-like, things are beginning to look like Spring at RDU. 

Posted in Air Service, Customer Experience, Customer Service | Tagged , , , , , , , , , , , , , , , , | Leave a comment

American/U.S. Airways Merger: Impact On RDU

Posted on February 19, 2013 by

As you probably have heard by now, last week American Airlines and U.S. Airways announced a merger, making them the largest commercial air carrier in the world. Since then, I’ve seen many questions and comments popping up on our social … Continue reading →

Posted in Air Service | Tagged , , , , , , , | 2 Comments