May We Ask You A Question?

If you travel through RDU in the next few weeks, chances are you’ll be asked to take part in a survey about RDU.  If so, please do! Your answers could make a major impact on the future of your airport and help us determine how to improve your experience the next time you visit.

RDU is surveying travelers the next few weeks to learn how to improve our customer service.

RDU is surveying travelers the next few weeks to learn how to improve our customer service.

Why We Survey

Every few years, we conduct a comprehensive customer satisfaction survey to see how you feel about RDU. Our approach is scientific, with questions tailored from standard airport surveys around the nation. We also make sure that customers of each airline are approached. We also conduct the survey throughout the day to ensure we get variety in travel times.    Continue reading

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The Fives: RDU Had That?

In this edition of “The 5’s,” we’re taking a look back at a few of the more obscure bits of RDU’s history. From Army barracks to air shows, here are five things from our past you may not know even existed. Do you remember one of these? We’d love to hear about it!

 

  1. RDU's first terminal, housed in Army barracks.

    RDU’s first terminal, housed in Army barracks.

    Army Barracks. Did you know the first air service terminal was actually an Army barracks? As in the ones soldiers slept and dined in. WWII erupted as the site for RDU was being developed. So, the airport was called to active duty as an Army Air Training base for pilots. When Eastern Airlines began service in 1943, a barracks was used as a terminal and continued to do so until 1955.

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Let’s Fly! Delta Brings Back Popular Flights, SLC Gets a Makeover

Welcome to Let’s Fly!, a new monthly blog feature where we’ll highlight the awesome things to take advantage of with our airline partners. We’ll also share things not to miss when you land at the end of your nonstop flight from RDU.  With that said, let’s fly!

Delta Adds Two New RDU Flights

Delta is bringing back popular nonstop service to MIA on Saturdays this December.

Delta is bringing back popular nonstop service to MIA on Saturdays this December.

Just in time for the year-end holidays, two popular cities are returning to Delta Air Lines’ route map from RDU. Nonstop service to Continue reading

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The Deal: A New Tool To Save At RDU

My family loves savings and deals. I enjoy scouring clearance racks and my wife is a coupon queen. Sharing the best values without skimping on quality is why I’m excited about our new monthly feature: “The Deal.” Starting this month, we’re sharing the best deals and new products from The Shops of RDU. Continue reading

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Airline Highlights: United and US Airways

This is the final part of a series highlighting the airlines that serve RDU. 

Both United and US Airways have historically had a smaller presence at RDU, but their impact is no less important to connecting our passengers with destinations throughout the U.S. and the world. Continue reading

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