Category Archives: RDU Staff

Caring For Unexpected Guests

Posted on May 17, 2013 by

At 8:45pm on Friday, April 26, the pilot of WestJet Airlines Flight 8975 was high above North Carolina headed to Toronto from Cancun. He declared a medical emergency and requested to land at the nearest airport, which happened to be … Continue reading →

Posted in Customer Service, RDU Staff | Tagged , , , , , , , , , , | 21 Comments

Mike’s Visit to UNC-TV: T1, Music and Cookie Monster

Posted on May 2, 2013 by

Recently, Mitchell Lewis invited our airport director, Mike Landguth, to join him on set for WUNC-TV’s NC Now and I was able to tag along.  During the extended interview, Mike answered questions about his career, new air service and, yes, … Continue reading →

Posted in Community, RDU Staff | Tagged , , , , , , , , , | Leave a comment

Two Stories, One Commitment: Unparalleled Customer Service

Posted on May 1, 2013 by

From time to time, I’ll be sharing stories about employees at RDU who go way above and beyond the wording of their job descriptions to help our customers. These are the people who exemplify our mission, which is to deliver … Continue reading →

Posted in Customer Service, RDU Staff | Tagged , , , , , , , , , , , , , , | 1 Comment

Speed Dating The Airlines: Our Recent Trip To San Antonio

Posted on March 27, 2013 by

Recently, Teresa Damiano and I traveled to San Antonio, Texas to talk to representatives from various airlines about improving air service to RDU and our region. (Did your ears just perk up? Well, be forewarned that I’m not sharing specifics.) … Continue reading →

Posted in Air Service, RDU Staff | Tagged , , , , , , | 2 Comments

Crunching Numbers, Setting Priorities

Posted on March 22, 2013 by

Whew! We completed the budget. For months, Airport Authority staff have worked collaboratively to crunch numbers for our new fiscal year, which begins April 1.  Yesterday, Airport Director Mike Landguth and Finance Director Tom Barritt presented the budget to the … Continue reading →

Posted in Airport Development, General, RDU Staff | Tagged , , , , , , , , , , , | 2 Comments