Category Archives: Customer Experience

An Exciting Time at RDU

This is a great time to be involved with Raleigh-Durham International Airport. Our 15-year major construction period is complete. The terminals are bustling with increased passenger numbers and new flight announcements. And, we’ve just launched Vision 2040, our master plan study.

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‘Tis The Day Before Thanksgiving: 2014 Edition

An annual tradition from RDU Cruising Altitude and the Communications and Community Affairs staff at the Raleigh-Durham Airport Authority.  ‘Tis the day before Thanksgiving at Raleigh-Durham International Airport “Travelers are arriving in the tens of thousands,” we can happily report. … Continue reading

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Navigate RDU Like a Pro This Holiday Season

Are you traveling from RDU this holiday season? We’ve got tips to help you navigate RDU like a pro! Continue reading

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May We Ask You A Question?

If you travel through RDU in the next few weeks, chances are you’ll be asked to take part in a survey about RDU.  If so, please do! Your answers could make a major impact on the future of your airport … Continue reading

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Five Things You Never Knew About Our Guest Services Ambassadors

From 5:30 a.m. to midnight each day, our full-time guest services team is on duty to ensure you have a great experience while traveling through RDU. They’re backed by a cadre of volunteers that allow us to serve you not … Continue reading

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