Category Archives: Customer Experience
Fashionable New Shops Coming To Terminal 1
In less than a year, you will have the chance to travel through our new, modernized Terminal 1. As the weeks count down, we’re getting a clearer view of what the travel experience will be like in the terminal. Now, … Continue reading
Clearvision Brings a New TV Experience to RDU
The other day, I stopped in Hudson Aeromart in Terminal 2, grabbed a Neomonde wrap and found a place to sit at an empty gate. Then, I plopped down to watch TV. I had important research to do, and I … Continue reading
Customer Service Eyes At RDU
Did you know that RDU is teeming with spies? At any given time, secret customer service agents may be shopping for a t-shirt, eating a delicious meal, driving up to the terminal curb to pick up family members or washing … Continue reading
Spring Is In The Air
It may be a tired line, but Spring is in the air at RDU. While the temperature this morning was more winter-like, things are beginning to look like Spring at RDU.
How Storms Impact Airport Operations
When the calendar turns to March each year, I immediately start thinking Spring has arrived. Until, that is, I walk outside in the morning to find a frost-covered windshield on my car awaiting a good scrape. By the end of … Continue reading
