Category Archives: Customer Experience

Five Things You Never Knew About Our Guest Services Ambassadors

From 5:30 a.m. to midnight each day, our full-time guest services team is on duty to ensure you have a great experience while traveling through RDU. They’re backed by a cadre of volunteers that allow us to serve you not … Continue reading

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Tips To Score A Travel Hole-In-One For The U.S. Open

Are you flying into North Carolina for the U.S. Open? As one of the gateway airports for the tournament, we want to make sure you score a travel hole-in-one by having an easy, successful trip. To help you, we’ve put … Continue reading

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Gearing Up For Back-to-Back US Opens

In just a few days, the golf world will descend on central North Carolina for both the men’s and women’s US Open tournaments in Pinehurst. We are excited to be one of the gateway airports for one of the sport’s … Continue reading

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Graduations and Mother’s Day Make For A Busy Weekend at RDU

Perhaps second only to Thanksgiving, the second weekend in May is typically the busiest period of time at RDU throughout the year. Over the course of the weekend, tens of thousands of travelers will pass through the airport with many … Continue reading

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Your First Impressions of Terminal 1

The old saying goes something like this: You never get a second chance to make a first impression. For the past two years, we’ve been sharing about Terminal 1. But, for all of our sharing about the new terminal, nothing … Continue reading

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