Category Archives: Customer Experience
An annual tradition from RDU Cruising Altitude and the Marketing Communications staff at the Raleigh-Durham Airport Authority.
At RDU, being an airport known for unparalleled customer service is our mission. How do we accomplish this? One of the most important ways is for us to listen to what you have to say about RDU. We enjoy listening … Continue reading
Our vision of being a world-class airport is pursued in many ways – through airport employees, the design and function of our facilities, air services, landscaping and through our works of art.
To help children who become ill, injured or scared when they or an adult who is traveling with them are in need of help, we added a new, cuddlier, member to the RDU Fire-Rescue team. Meet the RDU Fire-Rescue Bear, … Continue reading
Here at RDU, we have the highly-acclaimed Observation Park, where you can view planes from an elevated platform, listen to the air traffic controllers and allow your kids’ imaginations to soar on our mini-runways. But, there’s another place to view … Continue reading