Category Archives: Customer Experience

‘Tis The Day Before Thanksgiving: 2015 Edition

  An annual tradition from RDU Cruising Altitude and the Communications and Community Affairs staff at the Raleigh-Durham Airport Authority. ‘Tis the day before Thanksgiving at Raleigh-Durham International Airport Nearly 30,000 travelers heading to and fro the country we are … Continue reading

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10 Ways To Be A Super-Savvy Holiday Traveler

More people are flying this holiday season than in years past. Whether you’re already a pro or flying to grandma’s house by air for the very first time, here are 10 tips to ensure you’re a super-savvy holiday traveler.

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Inaugural Passenger Embodies the Spirit of Alaska Airlines

Amidst the fanfare of every grand celebration lies the real story. Such a story was found during the Oct. 1 Alaska Airlines launch of new service when Carmelita Zapata-Llaneta stepped off the plane at RDU arriving on the first inbound … Continue reading

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Extra Service For Our Most Special Customers

For first time fliers and seasoned road warriors alike, flying can bring about a certain level of jitters. However, for those with the challenges of Autism, flying can bring about a level of stress that most of us simply can’t … Continue reading

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American/US Airways Merger Means Changes In Terminal 2

American Airlines and US Airways continue merging operations at airports across the world. What’s happening at RDU? When will the carriers operate together at RDU?  Here’s an update on the merger process at RDU.

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