Category Archives: Customer Experience

‘Tis The Day Before Thanksgiving: 2014 Edition

An annual tradition from RDU Cruising Altitude and the Communications and Community Affairs staff at the Raleigh-Durham Airport Authority.  ‘Tis the day before Thanksgiving at Raleigh-Durham International Airport “Travelers are arriving in the tens of thousands,” we can happily report. … Continue reading

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Navigate RDU Like a Pro This Holiday Season

Are you traveling from RDU this holiday season? We’ve got tips to help you navigate RDU like a pro! Continue reading

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May We Ask You A Question?

If you travel through RDU in the next few weeks, chances are you’ll be asked to take part in a survey about RDU.  If so, please do! Your answers could make a major impact on the future of your airport … Continue reading

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Five Things You Never Knew About Our Guest Services Ambassadors

From 5:30 a.m. to midnight each day, our full-time guest services team is on duty to ensure you have a great experience while traveling through RDU. They’re backed by a cadre of volunteers that allow us to serve you not … Continue reading

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Tips To Score A Travel Hole-In-One For The U.S. Open

Are you flying into North Carolina for the U.S. Open? As one of the gateway airports for the tournament, we want to make sure you score a travel hole-in-one by having an easy, successful trip. To help you, we’ve put … Continue reading

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